Transport Courses

Liveware provides training courses in all the elements of Human Factors and Non-Technical Skills required to meet the needs of the aviation industry. Liveware utilises the expertise and experience of current aviation human factors practitioners to develop and deliver human factors training and solutions to your organisation. CAAP SMS-2(0) entitled 'Integration of Human Factors (HF) into Safety Management System (SMS).' states that "the integration of Human Factors into the SMS provides a managerial and organisational framework to ensure the systematic identification and analysis of relevant Human Factors issues, and the application of appropriate tools, methods and measures to address such issues." Further, "CAO 82.3 and CAO 82.5 require RPT AOC holders to ensure that an SMS is established in their organisations and that Human Factors is integrated into their SMS process. The practical and methodical application of Human Factors within an SMS is essential to ensure compliance and to optimise human performance within their systems." Liveware can provide Human Factors advise, support and training delivery to assist any size aviation organisation to meet their Human Factors obligations.

Liveware provides training courses in all elements of Human Factors and Non-Technical Skills required to meet the needs of the maritime industry.  Utilising the learnings and strategies developed by the aviation industry, Liveware provides quality professional development and training that improves operational performance, improves safety margins and minimises error rates that can compromise your operation. The International Maritime Organisation stated in 1994 that following studies, 75% of shipping accidents worldwide are due to human and organisational errors. This statistic highlights the importance of integrating Human Factors training, processes and design concepts into maritime organisations. Strengthening key attributes such as Situational Awareness, Threat and Error Management, Fatigue Risk Management, Teamwork, Decision Making,  Leadership, Communication, Assertiveness, Stress and Workload Management is essential in improving error identification and mitigation, whilst improving the performance of your people. Liveware can provide your organisation with the advise, support and training delivery to identify, improve and strengthen your people to improve the safety and efficiency outcomes of your operation.

Liveware provides training courses in all elements of Human Factors and Non-Technical Skills required to meet the needs of the rail industry.  The Rail sector is becoming increasingly aware of the benefits of ensuring Human Factors is considered at the design, procedural, training and operational stages of the rail system. Utilising the learnings and strategies developed by the aviation industry, Liveware provides quality professional development and training that improves operational performance, improves safety margins and minimises error rates that can compromise your operation. Identifying areas of your operation that are at risk of an interface breakdown between the system and the people interacting with it, is essential in improving error and accident rates in any complex system. Strengthening the non-technical skills of your people, whilst strengthening the procedures and practices your people use to perform safety critical roles, provides the strongest safety defence. Liveware provides consultancy and training services to the rail sector using highly skilled Human Factors practitioners with safety investigation, safety audit, Human Factors training development, and Human Factors training delivery experience.

Liveware provides training and consultancy services to meet the growing needs of the road transport industry. The road transport industry is rapidly growing in complexity, particularly in the roll out of systems that interface with drivers, loaders, and logistics managers designed to improve efficiency and productivity.  With greater complexity comes greater reliance on the skills and performance of the people interfacing with those systems. Liveware utilises the learnings and strategies developed by the aviation industry to identify areas of risk, threat and interface friction within the operational system. Liveware achieves this by providing quality professional development and training that improves operational performance, improves safety margins and minimises error rates that can compromise your operation. Increased performance, productivity and safety are essential outcomes achieved by specifically training your people in Threat and Error Management, Situational Awareness, Fatigue Risk Management, Communication, Assertiveness, Decision Making, Stress and Workload Management. Liveware utilises facilitators with road transport experience to deliver tailored professional development to your leaders and frontline people.